FAQ

SHIPPING, COLLECTION & DELIVERY

Where do you deliver?

 

We currently deliver to Jersey, the United Kingdom and the United States.*

*United States customers purchasing will have orders delivered duty unpaid (DDU) and will be charged for the items purchased and shipping costs only. Import duty or tax costs (where applicable) will be required to be settled by the customer (if applicable)

If you are based in Europe or further afield, please do get in touch and we can furnish you with a quote for bespoke shipping. 

 

What are the delivery options?

Shipping: We endeavour to post your order, on the next working day after you place the order

Jersey Local Pick Up: Once you have placed an order, local collection is available at My Uncle's House in St.Lawrence (Jersey) at the following times:

Tuesday: 10am to 12pm and 3pm to 6pm

Friday: 10am to 12pm and 3pm to 6pm

Saturday: 10am -12:30pm

Address details for collection will be provided once your order has been placed.  Please do bring your confirmation email when you come to collect.

Jersey Local Delivery: We will (for a small fee) deliver your order to your requested address in Jersey.  If your order amounts to £85 or more, we will deliver free of charge. 

 

If you choose local delivery, we will be in touch with our next local delivery dates and any information that we need from you (including clear instructions of your address).  We aim to deliver most orders within 48 hours.

 

Please note that addresses must be Google verified to use local delivery.

 

 

Gifting: If your order is a gift and you would like us to include a message to your recipient, please leave the details in the notes section at checkout. 

We currently don’t carry gift boxes (working on it!) but all purchases are lovingly wrapped.

 

Gift Cards: Gift cards are a digital product, which will be e-mailed you to upon purchase, in order to redeem your gift card you must enter your unique reference at checkout. 

 

 

Any queries about the above can be sent to info@myuncleshouse.co.uk and we will be happy to help out.